HubSpot Marketing vs Non-Marketing Contacts: What's the Difference?

HubSpot has become a go-to platform for businesses seeking to streamline their marketing, sales, and customer service efforts. One of the powerful features of HubSpot is its ability to segment contacts for more targeted campaigns and interactions.

Grab your decoder ring as we embark on an epic journey to unravel the mysteries of HubSpot marketing contacts and non-marketing contacts - and learn how to wield this knowledge for marketing mastery.

What are HubSpot Marketing Contacts?

Marketing contacts are the crème de la crème of your HubSpot contacts - the ones you actively engage with through marketing activities.

These contacts are part of your marketing campaigns, email lists, and other communication channels. They are the leads, prospects, and customers who have graciously given you their attention by engaging with your content or showing interest in your offerings. 

These contacts are the veritable treasure trove of your marketing realm, ripe with the potential to become paying customers. Focusing your marketing energy on these individuals ensures your efforts are directed toward those who are most likely to contribute to your business’s growth.

What are HubSpot Non-Marketing Contacts? 

Non-marketing contacts, on the other hand, are like the wallflowers of your HubSpot contacts list. You’ve deemed that they may not be the best fit for your marketing efforts, but they may still have a place in your contact list for other reasons. These contacts may include partners, vendors, or inactive customers who aren’t part of your marketing campaigns’ target audience.

While these wallflowers can still be stored and managed within HubSpot, they won’t be included in your marketing initiatives, keeping your campaigns focused and efficient. Additionally, non-marketing contacts don’t count toward your HubSpot contact tier.

How to Choose Between Marketing and Non-Marketing Contacts

Navigating the labyrinth of contact management is no easy feat.

By understanding the key factors that determine a contact’s relevance to your marketing efforts, you’ll make informed decisions that lead to more effective campaigns and ultimately, better results for your business. 

Key factors to consider when choosing between marketing and non-marketing contacts include:

1. Engagement Levels: If a contact has shown little to no engagement with your content, it might be best to categorize them as a non-marketing contact. This way, you can focus your resources on more responsive individuals.
2. Target Audience: Consider the demographics, interests, and pain points of your ideal customers, and use this information to segment your contacts. Those who fit your target audience should be identified as marketing contacts, while others can be classified as non-marketing contacts.
3. Contact Relevance: Some contacts may be valuable in other aspects of your business, but aren’t destined for marketing greatness. For instance, vendors or partners should be considered non-marketing contacts. 

Looking for how to change nonmarketing contact status in HubSpot? Adventure here.

The Benefits of Properly Segmenting Contacts

Segmentation is a vital aspect of any successful marketing journey.

Below, we explore the numerous benefits that come from properly segmenting your contacts into marketing and non-marketing categories. By harnessing the power of segmentation, you can unlock your marketing potential, optimize your resources, and drive meaningful results. 

The benefits of properly segmenting contacts include:

1. Resource Optimization: Differentiating between marketing and non-marketing contacts allows you to allocate your marketing budget and efforts like a maestro, ensuring resources are invested in the right people.
2. Improved Personalization: Segmentation allows for more targeted and personalized campaigns, increasing the chances of conversion and customer satisfaction.
3. Improved Analytics: Proper segmentation lets you track your marketing campaigns’ performance with surgical precision, leading to improved decision-making and optimization.

HubSpot Marketing Contacts vs Non-Marketing Contacts Demystified

With the mysteries of HubSpot marketing contacts and non-marketing contacts unraveled, you’re now ready to make the most of your marketing adventure. 

By understanding the nuances of contact segmentation, you’ll ensure your resources are allocated efficiently while delivering more targeted and personalized campaigns that resonate with your audience. Leveraging the power of HubSpot’s contact management features will drive better results and grow your business. 

The Ultimate Contact Segmentation Sidekick: Our Team at Your Service

As you embark on your quest to master HubSpot contact segmentation, why not enlist a trusty sidekick to elevate your game? From deciphering your ideal target audience to helping you craft tailor-made marketing campaigns, our team is committed to ensuring your marketing efforts reach their full potential.

With our wizards by your side, you’ll conquer the contact conundrum and watch your business thrive as you deliver captivating campaigns that resonate with your audience. Reach out today to start your adventure with our team of experienced inbound marketers: