Not all internet traffic is created equal. While traffic quantity is obviously important, traffic quality is what gets you customers.
Both quantity and quality of traffic are important for a high-performing website. High quantities of traffic mean brand awareness and online visibility. High-quality traffic, however, can mean a higher ratio of conversions and sales.
There are a few ways traffic and conversions can play out:
We’ve talked about raising traffic quantity before - check out this article on ways to increase traffic. Now, let’s talk about raising traffic quality to increase conversion rates.
High-quality traffic is traffic that resonates with the buyer persona of the customer you’re trying to reach. Because these visitors fit your buyer persona, we know that they:
Some good indications include:
There are several factors that impact traffic quality. Some are dependent on the visitor, some on the search engine, and some on your strategy and implementation. Here’s what you can do to get more high-quality traffic
These keywords should include both long-tail and short-tail options, and also follow these rules.
If you want to target certain demographics, locations, job roles, or other specific criteria, use words that appeal to those groups.
If you only offer insurance in Pennsylvania, try keywords like “insurance in PA” or “Pennsylvania insurance.”
Of course, this includes search engines, but don’t forget social media, industry websites, forums, and other sources. You can reach your target audience with a mixture of owned, earned, and paid media.
As a reminder -- Getting high-quality traffic is only the first step. Traffic alone won’t increase sales or revenue. For more info on the other aspects of developing a stronger strategy, check out some of our other posts:
Editor's Note: This blog post was originally published on June 28, 2017, and was updated on Feb. 21, 2020 to reflect current insights and resources.